+44 (0)1242 312024

Delivery Methods

Standard UK postage is charged at a flat rate of £2.95 and will be sent by any of the couriers / postal services we offer, optimised for the weight and value of your order. (Most standard packages will go out with Yodel) (Estimate 1-15 Working Days)

Economy UK postage is charged at a flat rate of £2.50 and will be sent by any of the couriers / postal services we offer, using the cheapest method optimised for the weight and value of your order. (Most economy packages will go out with Hermes) (Estimate 3-15 Working Days)

International Postage costs are calculated by the weight (or volume) of the order depending on the mail service used. A total postage charge will be given next to the Postage Options available to you in the Cart & Checkout pages.

Collect In Person - Is no longer available, If you need to collect in person please use our retail store and purchase over the counter, we can no longer allow orders paid for online to be collected due to paypals terms and conditions, Orders paid for online must be delivered by courier / mail

Delivery Times

The cut off time for same day despatch is dependent on the delivery service required.

Standard UK postage is not a time guaranteed service, orders placed before 7.45pm Monday - Friday will generally arrive next working day but please allow up to 15 working days before contacting us as the carrier will not process a lost in post claim until 15 working days have passed.

Economy UK postage is not a time guaranteed service, orders placed before 7.45pm Monday - Friday will generally arrive within 2-3 working days (Inc Sat) but please allow up to 15 working days before contacting us as the carrier will not process a lost in post claim until 15 working days have passed.

DPD Next Day is a time guaranteed service, orders placed before 7.45pm Monday-Friday will be delivered on the next working day (Not Sat / Sun.) Orders placed after 3.30pm on Saturday through till Sunday will be despatched on Monday (Excl. Bank Holidays.)

DPD Saturday is a time guaranteed service, orders placed before 7.45pm Monday-Friday will be delivered on Saturday. Orders placed after 7.45pm on Friday will be delivered to you on the following Saturday.

DPD Sunday is a time guaranteed service, orders placed before 7.45pm Monday-Friday & 3.30pm on a Saturday will be delivered on Sunday. Orders placed after 3.30pm on Saturday will be delivered to you on the following Sunday.

Royal Mail 1st Class Recorded is not a time guaranteed service, orders placed before 5.30pm Monday - Friday will generally arrive next working day but please allow up to 15 working days before contacting us as the carrier will not process a lost in post claim until 15 working days have passed.

Royal Mail - Special Delivery 1pm is a time guaranteed service. Their guarantee is that your parcel will be delivered by 1pm The next working day (orders must be completed by 5.30pm Mon-Fri, if you order before 5.30pm on a Friday it may be delivered on Saturday but it is only guaranteed for Monday) the guarantee is that if your parcel is late you can claim the postage cost back that you paid (providing that you were in to sign for your parcel).

International orders take from 2-28 days to arrive depending on the country they are being shipped to and mail service used. but due to customs and postal delays beyond our control please allow 28 working days before contacting us because Royal Mail will not process a lost in post claim until 28 working days have passed. For same day dispatch (Monday - Friday) all orders need to be submitted before 5.30pm (British Local Time)